Emergency Information

  • Call 911 immediately for Life-Threatening Emergency or crime in progress.
  • If you are experiencing a mental health crisis, call the 24-Hour Mental Health Crisis Line at 613-722-6914 (English and French).
  • If you are feeling depressed, lonely, overwhelmed, or distraught call the Distress Center at 613-238-3311 (English only).
  • If you need urgent medical or mental health help, go to the nearest hospital.
  • For emergency housing call: Monday-Friday (9am-4pm) 613-560-6000 or after hours 3-1-1

 

 


Women’s Shelters

 

Cornerstone – The Women’s Shelter: A 39-bed facility, provides emergency shelter and supportive housing for a diversity of women.

 

Shepherds of Good Hope Outreach: A 70-bed shelter providing services to women and trans-gendered individuals who are homeless or at risk of homelessness. Also includes support services for women such as Brigid’s Place.

Evelyn Horne Young Women’s Shelter: Open 365 days a year to provide young women aged 12 to 20 immediate access to safe housing including 30 beds, and offer both emergency shelter and transitional housing for up to a year. It is a lesbian/bisexual/transgender positive and culturally sensitive environment.

Minwaashin Lodge: Crisis Line: 613-789-1141
A shelter providing a safe and supportive environment for homeless and/or abused First Nations, Inuit, and Metis women & children.

 

 


Shelters for Abused Women (And Their Children)

 

Harmony House: Provides safe, affordable transitional housing for women and children who are survivors of domestic violence.


Chrysalis House: A safe and secure 25-bed shelter open to any woman (over 16) and their children who are in an abusive home and need to leave the home to keep herself and her children safe.

Interval House: A 30-bed safe space for women and their children fleeing inequitable and intolerable domestic abuse.


Maison D’Amitie:
Un centre d’hébergement francophone pour les femmes victimes de violence et leurs enfants.


Nelson House:
Provides emergency shelter and social services for women and children who are fleeing abuse in their lives. The 15-bed residence offers a warm home-like setting with accommodation for women with and without children.

 

 


Sexual Assault and Violence Services

 

The Sexual Assault Support Centre: 24-HOUR line: 613-234-2266

Provides survivor-directed support services by women, to women, who have experienced sexual violence which could include childhood sexual abuse, adult sexual assault, sexual harassment, etc.

Ottawa Rape Crisis Centre: 24-HOUR line: 613-562-2333

The crisis line provides 24-hour, 7 days a week crisis intervention on issues such as childhood sexual abuse, recent sexual assault, flashbacks, and suicide intervention. Service is provided to survivors of sexual violence, supporters, family, and friends of survivors. Also offers counselling services for women 16 years and older who are either recent or childhood survivors of all types of sexual assault.

 


Housing Services


Action-Logement: Assists low-income individuals and families to find and maintain safe, affordable, and adequate rental housing.


Housing Help: Provides assistance to people in the City of Ottawa who are homeless, or at risk of homelessness, to access and maintain appropriate and affordable housing. Staff work with individuals and families to prevent evictions, resolve landlord and tenant disputes, educate tenants about their rights and responsibilities, and help them find affordable rental housing.

 


Supportive Housing


Bruce House: Provides housing, compassionate care, and support in Ottawa for people living with HIV and AIDS.

Brigids Place: Provides housing for at risk, chronically homeless women. It is the first minimal barrier housing program in Ottawa specifically designed for women living with concurrent mental illness, addiction, and other challenges.

 

Daybreak: A place to call home for men and women who not only have difficulty finding affordable housing but also struggle with issues such as mental health, recovery from addictions, escaping abusive situations, and limited life skills.


Emily Murphy Non-Profit Housing: Rent geared-to-income housing for single parents. Housing is located in Blackburn Hamlet.

Options Bytown: Affordable, supportive housing with on-site counselling, training, and other services for people who face social isolation and other complex challenges – individuals who may have very low incomes, a history of homelessness, or special needs that may relate to mental illness, HIV/AIDS, or substance use.


Ottawa Salus Corporation: Offers rehabilitation services, community support services, recreology, and housing to men and women, 16 years of age or older, with mental health problems. Salus services are available in English, French and ASL.


Shepherds of Good Hope: Network of housing options to meet the diverse support and supervision needs of its tenants and allow individuals to move from one level of support to another in independent living.

 

Youth Services Bureau: Provides youth who identify as women or gender queer, who are 16 to 20 years of age, with semi-independent, supportive, affordable, semi-furnished bachelor apartments for up to one year.

 

 


Transitional Housing


Elizabeth Fry Society: Provides practical and effective support services for women incarcerated in provincial and federal institutions, and for women in Ottawa.

 

John Howard Society: Provides a full range of services including supportive housing for men and women who are involved or at-risk of involvement in the criminal justice system.

 

Harmony House: Provides safe, affordable transitional housing for women and children who are survivors of domestic violence.

 

St. Mary’s Home: Residence for young pregnant women, young moms and their newborn infants. It provides services in both English and French. All young women – of all cultures and religions – are welcome.

 

Youville Centre: Services for young, single mothers and their children.

 

 


Community Health Centres


To find a Community Health Centre nearest you, visit: Coalition Ottawa.


Centretown Community Health Centre: 420 Cooper Street, Ottawa ON K2P 2N6


Pinecrest-Queensway Community Health Centre: 1365 Richmond Road, Ottawa, ON K2B 6R7


Sandy Hill Community Health Centre: 221 Nelson Street, Ottawa, ON K1N 1C7


Somerset West Community Health Centre: 55 Eccles Street, Ottawa, ON K1R 6S3


Ottawa Inner City Health: 5 Myrand Avenue, Ottawa, Ontario, K1N 5N7

 

 


Daily Drop-ins and Support Services


Women Only
Centre Espoir Sophie


Women and Men
Centre 454
Ottawa Pastoral Counselling Centre
Causeway Work Centre
Centre 507
Shepherds of Good Hope
St. Luke’s Lunch Club
Youth Services Bureau

 

 


Mental Health Support Services


Immigrant Women Services Ottawa: Culturally-responsive crisis counselling service and language interpretation service to facilitate abused women’s access to community and mainstream services.


Canadian Mental Health Association

 

Royal Ottawa Hospital: Mental health services and treatment for people with complex and serious mental illnesses.

 

Chinese Social Services: Family counselling services for Chinese residents of Ottawa who are living on low-income or receiving social assistance.

 

Jewish Family and Children Services: Offers over 65 programs and services, including counselling, to Jewish children, youth, adults and seniors residents of the greater Ottawa area.

 

Ottawa Community Immigrant Organization (OCISO) Services: Provides counselling services to the immigrant and refugee population in the city of Ottawa and offers clinical counselling for culturally diverse clients with migration and culture-related issues. It specializes in assisting survivors of war torture, trauma, political persecution and imprisonment. Services are private and confidential and are offered in English, French, Spanish, Arabic, Farsi, Dari, Nepali, Hindi, and other languages as needed.

 

Catholic Family Services: Provides programs and services for victims of family violence, victims of sexual abuse, victims of abusive relationships, individuals who have been abusive to their partners, children and youth who need support, counselling, and referral services. All programs and services are available and accessible to all with no discrimination based on ethnicity, language, race, age, ability, gender, sexual orientation, income, and political or religious affiliation.

 

 


Services for Aboriginal Peoples


Minwaashin Lodge: Crisis Line: 613-789-1141


A shelter providing a safe and supportive environment for homeless and/or abused First Nations, Inuit and Metis women & children.

 

Odawa Native Friendship Centre: Provides programs and services to enhance the quality of life for Aboriginal people in the Capital region.

 

Wabano Centre for Aboriginal Health: Provides health-related, cultural programs and services for all ages- from unborn babies to seniors. Most programs are open to the entire community.

 

Tungasuvvingat Inuit: Aims at empowering and enhancing the lives of Inuit. TI offers a supportive environment that attempts to duplicate the community spirit and cultural surrounding of the Inuit homelands. Visitors at the drop-in centre can make tea and bannock, catch up on news from home by reading northern newspapers, and socialize with other Inuit

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